Privacy Policy

How the AxInfos group collects, uses, and protects your personal data across all its platforms.

Last updated: August 2026

1. Data Controller

The data controller for your personal data is the AxInfos Group, publisher of the AxInfos, AxInfos Afrique, AxInfos Events, and AxInfos Sport platforms.

Data Protection Officer (DPO):

Email: contact@axinfos.com

2. Data Collected

Depending on the services you use, we collect:

NewsletterEmail, language, topic preferences, consent timestamp
ContactName, email, subject, message content
Account (if enabled)Identifiers, email, password (hashed), preferences
BrowsingPages viewed, duration, device (anonymised, if analytics consent given)
SubscriptionEmail, name, chosen plan, payment data (managed by Stripe)
Rights requestsName, email, request type, supporting documents

Data minimisation principle: we only collect data strictly necessary for each purpose. No sensitive data (opinions, health, sexual orientation) is requested.

3. Purposes and Legal Bases

ProcessingPurposeLegal Basis
NewsletterEditorial information, reader engagementConsent (double opt-in)
Contact formResponding to enquiriesLegitimate interest
User accountPersonalisation, premium accessPerformance of contract (ToU)
Analytics (exempt)Statistics, site improvementLegitimate interest
Advertising cookiesPersonalised advertisingConsent (CMP)
SubscriptionPremium access, billingPerformance of contract
Rights requestsGDPR complianceLegal obligation

4. Retention Periods

DataDurationFinal action
NewsletterUntil withdrawal; inactive subscribers deleted after 3 yearsDeletion (proof retained 5 years)
Contact12 months after last exchangeDeletion
AccountDuration of account; 2 years of inactivityDeletion / anonymisation
Analytics25 months maximumAutomatic purge
Cookies13 months max (cookie); 25 months (data)Purge
Security logs6 to 12 monthsAutomatic purge
Rights requests5 years (proof)Deletion

No data is stored "just in case." Any data that cannot be linked to a specific purpose and retention period is purged.

5. Recipients and Transfers

Your data is accessible to internal AxInfos group teams authorised on a need-to-know basis.

Sub-processors:

  • Hosting: secure infrastructure (EU)
  • Email service: newsletter delivery (DPA signed)
  • Payment: Stripe (PCI-DSS certified)
  • Analytics: CNIL-compliant solution in exempt mode

Transfers outside the EU: Any transfer relies on Standard Contractual Clauses (SCC 2021) supplemented by a transfer impact assessment. No transfer is made without adequate safeguards.

6. Your Rights

Under the GDPR, you have the following rights:

  • Access — obtain a copy of your data (Art. 15)
  • Rectification — correct inaccurate data (Art. 16)
  • Erasure — request deletion (Art. 17)
  • Restriction — restrict processing (Art. 18)
  • Portability — receive your data in a structured format (Art. 20)
  • Objection — object to processing, including direct marketing (Art. 21)
  • Withdrawal of consent — at any time, without affecting the lawfulness of prior processing (Art. 7.3)

Response time: 30 days max. (extendable by 2 months in complex cases). You may lodge a complaint with the CNIL.

7. Security

The AxInfos group implements appropriate technical and organisational measures:

  • TLS encryption across all platforms
  • Passwords hashed using a robust algorithm
  • Multi-factor authentication on administration accounts
  • Role-based access control (RBAC)
  • Logging of all access to personal data
  • Encrypted backups tested regularly
  • Environment segregation (production / development)

In the event of a data breach posing a risk to your rights, we will notify you without undue delay, in accordance with Articles 33 and 34 of the GDPR.

8. Contact

Personal data / DPO

contact@axinfos.com

General enquiries

contact@axinfos.com

Exercise your rights

Dedicated page →

Supervisory authority

CNIL (France)

© 2026 AxInfos Group — This policy applies to all four platforms: AxInfos, AxInfos Afrique, AxInfos Events, AxInfos Sport.